Terms and Conditions

Terms and Conditions


These General Conditions expressly regulate the relationships arising between Indicom Europa 2015 sl (Company that owns the Ulller trademark) with registered office at Calle Zurbano 41, Bajo left 28010, Madrid and with CIF ESB87341327 and third parties (hereinafter, "Users ") who register as users and / or purchase products through the online store of Uller's official website (http://www.ullerco.com, hereinafter the "Store").


2.1 The User is obliged, in general, to use the Store, to acquire the Products and to use each of the Store's services diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and you must also refrain from using them in any way that may impede, damage or impair the normal operation and enjoyment of the Store by the Users or that could injure or cause damage to the goods and rights of Uller, its suppliers, Users or in general of any third party.


3.1 Uller reserves the right to decide, at any time, the Products offered to Users through the Store. In particular, it may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new Products shall be governed by the provisions of these General Conditions. Likewise, it reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different classes of Products offered in the Store.

3.2 The Products included in the Store will correspond in the most reliable way possible that the web display technology allows for the Products actually offered. The characteristics of the Products and their prices appear in the Store. The prices indicated in the Store are in Euros and do not include VAT, unless otherwise indicated.


4.1 Within a maximum period of twenty-four (24) hours, Uller will send an email to the User, confirming the purchase. Said email will assign a purchase reference code, and will detail the characteristics of the Product, its price, shipping costs and details of the different options to make the payment of the Products to Ulller.

4.2 The User who purchases a product through the Store must make the payment through the payment systems specifically detailed in the Store.

4.3 Indicom Europe 2015 sl will archive the electronic documents in which the contract is formalized, sending a copy to the User once the purchase has been made. The contract will be in the Spanish language.

4.4 The order confirmation sent by Uller it is not valid as an invoice, only as proof of purchase. The corresponding invoice will be sent along with the Product.


5.1 The user has a right of withdrawal by which he can contact Uller via email at the following address: contact @ ullerco.com and desist from the purchase within a period not exceeding seven (7) business days, counted from the receipt of the Product. The Product must be sent together with the return form duly completed and a copy of the delivery note or invoice, duly completed, at the expense of the User-buyer the direct cost of returning the Product. Said return will be made in accordance with the instructions that Ulller indicates to the User in response to his notification of the withdrawal exercise. The User must return the Product within a maximum period of seven (7) days from when Ulller indicates the form of return.

5.2 The withdrawal implies the refund of the amount paid. For this, the client must indicate on the return sheet the number and the holder of the credit card to which Uller You must make the payment. The term for said payment will be established in the Law.

5.3 The right of withdrawal may not be exercised when the Product is not returned in its original packaging and when the Product is not in perfect condition.


6.1 For any incident, claim or exercise of their rights, the User may send an email to the contact address @ Uller. Com.


7.1 The territorial scope of sales through the Store is exclusively for the territory of the European Union, so the delivery service will only be for that territory. Products purchased through the Store will be sent to the delivery address that the User indicates once payment has been verified, the maximum delivery period being thirty (30) days established by default in the Law.

7.2 The delivery service of Uller It is carried out in collaboration with different logistics operators of recognized prestige. Orders will not be served in PO Boxes or in hotels or other non-permanent addresses.

7.3 The cost of shipments is not included in the price of the Products. At the time of purchase of the Product, the User will be informed of the exact cost of shipping.


8.1 The User acknowledges that all the elements of the Store and of each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of its contents, and the computer programs used in relationship with them, they are protected by their own intellectual and industrial property rights Uller or of third parties, and that the General Conditions do not attribute to it with respect to said industrial and intellectual property rights any other right than those specifically contemplated in the same.

8.2 Unless authorized by Uller or as the case may be by the third party holders of the corresponding rights, or unless this is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow the public access through any form of public communication of any of the elements referred to in the preceding paragraph. The User must use the materials, elements and information that he accesses through the use of the Store only for his own needs, forcing himself not to carry out, directly or indirectly, a commercial exploitation of the materials, elements and information obtained through the same.

8.3 The User must refrain from evading or manipulating any technical devices established by Uller or by third parties in the Store.


9.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as that from the transactions carried out, will be included and kept in a file for treatment, owned by Uller, as long as its cancellation is not requested. The treatment will be destined to the development and execution of the sale, the personalized attention of the products and services that it acquires and the improvement of said attention, as well as the promotion of its own products and services and of third companies related to Ulller.

Likewise, you are informed that your data will be made available to associated companies for the indicated purposes. Uller It will treat these data with the utmost confidentiality, being the sole and exclusive recipient of them, and not making assignments or communications to third parties other than those indicated by current regulations.

The user expressly authorizes the referral, even through electronic means, by Uller and from the aforementioned entities, commercial communications and promotional offers and contests. □ yes, I accept.

9.2 The User may exercise at any time the rights of access, rectification, opposition or cancellation by contacting Uller, by email to contact @ Uller.com, attaching a copy of your NIF or substitute identification document.

9.3 The answers marked with * in the registration form are mandatory. Your non-response will prevent you from making the purchase of the selected products.


10.1 Uller It will facilitate the use of personal passwords for the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep the passwords under his sole responsibility in the strictest and absolute confidentiality, assuming, therefore, how many damages or consequences of any kind derive from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The User agrees to notify Ulller immediately of any unauthorized use of their password, as well as access by unauthorized third parties to it.


11.1 Uller uses cookies in order to improve its services, facilitate navigation, maintain security, verify the identity of the User, facilitate access to personal preferences and track their use of the Store. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder preconfigured by the User's computer operating system to identify you.

11.2 If the User does not want a cookie to be installed on his hard drive, he must configure his Internet browsing program to not receive them. Likewise, the User may destroy cookies freely. In the event that the User decides to deactivate cookies, the quality and speed of the service may decrease and, even, he will lose access to some of the services offered in the Store.


These general conditions are governed by Spanish law. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, fulfillment or resolution of this contract will be submitted to the Jurisdiction and Competition of the Courts and Tribunals of the City of Madrid, waiving any jurisdiction that may correspond to the User, provided that the applicable legislation allows it.